b'The Dover Police Department was kept busy in 2019.The department received 11,375 calls, investigated 311 traffic accidents, 42 of those involving injuries and with no fatalities.The department investigates all infractions of State law and City Ordinances.The Dover Police Department continued to serve the community by keeping City of Dover a safe place to live and visit.The Department consists of 21 sworn officers, 12 Special/Reserves officers, 3 civilian dispatchers, and a K-9 Unit and also maintains 11 service vehicles.The Department provides services such as money escorts, funeral escorts, vehicle lockouts, home vacation checks, and security for annual events throughout the year. The Dover Police Department participated in community service programssuch as theFourth Grade Bicycle Safety Program sponsored by Cleveland Clinic Union Hospital, National Child Safety Program for grades K-5, the Officer Phil Program, North Dover Fall Festival Trunk or Treat, and Tuscarawas CountySafeKidsCoalitionTeenRodeo.K-9demonstrations,DepartmenttoursandSeniorCitizen Safety talks were conducted also.The Department has continued to provide A.L.I.C.E training for Dover City School staff members.The Dover Fire Department also helped keep the community safe.They responded to 1,339 EMS calls and 52 Fire calls and completed 1,995 training hours.The Fire Department hosts an annual open house to share their services with the community.TheCitysElectricFielddivisionreceivedtheAMP2019Transmission/DistributionSafety Commendation and 2019 System Improvement Honorable Mention for AMI Pilot Program for Demand Response.The electric field employees also provide year-long community service by installing banners and temporary wiring for all of the downtown events.The employees are responsible for decorating the downtown for the Christmas season, and without their attention to detail, the City would never be able to light the downtown and surrounding areas all at once on the evening of our Christmas holiday parade.Dovers Water/Wastewater Departments are working year-long to maintain and improve our systems.In 2019, 1,182 feet of new water main was installed, 615 feet of 12-inch water main at Salt Well Road, 540 feet of 6-inch main on Highland Avenue, and 27 feet of 12-inch main at East Third Street and Winkler Drive.In addition, 7 water valves were replaced, repairs were made on 13 water main and water service leaks, 29 street and curb boxes were repaired, and 23 new water services were installed.In order to ensure fire protection for the City, the department replaced 1 fire hydrant, winterized 643 fire hydrants, and flushed more than 646 fire hydrants during the year.TheWaterdepartmentannuallypreparesaConsumerConfidenceReportwhichprovidesuserswith information about their drinking water.This report is available on the City website.In 2019, the City of Dover Wastewater department worked on lift stations for 91 days, cleaned sewer lines on 89 occasions, and responded to 40 sewer calls.Sewer lift station operations are checked upon daily by department employees. WeareveryproudoftheservicesprovidedtoourCitysresidentsandapplaudtheeffortsofour departmentsinmaintainingaprogressiveapproachtomanagementandcontinuallyupgradingtheir education and licenses as well as implementing new ideas to make the City services they provide to its citizens the best they can be.For the FutureDovercontinuestostrivetoimproveuponitsdesirabilityasaplacetoreside,worshipandconduct business in Tuscarawas County.Short term and long term goals are set yearly and every effort is made to realize each goal.It is a primary focus of the Citys administration to prioritize and achieve these goals for the betterment of the citizens of the City of Dover. - ix -'