Letter to Residents and Business Operators
Dear Dover Resident or Business Operator,
The City of Dover Water/Wastewater Department operates and maintains several sanitary sewer pump stations throughout the city. These pump stations are a vital part of the sanitary sewer system that services the entire city. If these pump stations should fail, there is a potential for sewage to backup into homes and businesses.
We have been experiencing a large number of pump plugging occurrences at these pump stations due to items that are disposed of in the sanitary sewer from residences and businesses. These items include: baby wipes, disinfectant wipes, household cleaning wipes, paper towels, diapers, Q-tips, tampons and applicators, sanitary napkins, contraceptive devices, wash cloths, towels, articles of clothing, as well as cooking oils and greases.
These items may pass through your toilets, drains and garbage disposals without any problems, but they will eventually cause problems in your home or business sewer pipe or the city’s sewer mains and pump stations. These problems can lead to damage to your home and personal property, or business and equipment caused by sewage backups.
We are asking all residents and business operators for your help to reduce and eliminate sewer system plug ups by not disposing of the items listed above in the sanitary sewer. These items should be disposed of in the trash. Please remember: only toilet tissue should go in the toilet and cooking oils and greases, as well as machinery oil, should not go down the drain or garbage disposal.
We will continue to operate and maintain the city’s sanitary sewer system to the best of our ability and we will greatly appreciate your help as well. If you should need to report a problem with your sanitary sewer or the pump station in your area, please call the Dover Wastewater Treatment Plant at 330-343-3443 any time, day or night.
If you have any questions concerning this letter, please call me, Monday thru Friday, 7:30am to 4:00pm at 330-343-3443.
William R. Craigo, Superintendent
Dover Water/Wastewater Department